At beta.gouv.fr, I facilitated two-day workshops with field actors who had never heard of design thinking. The method worked, but only after I stripped it of all the jargon. No "How Might We", no dot voting theater. Just clear questions, sticky notes, and structured conversations. The output was better because the participants felt respected, not lectured.
Methodology
Running design thinking workshops in a public service context

Victor Soussan
March 20251 min read

Victor Soussan
Lead Product Designer
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